How Much Do I Need to Know to Answer Your Question?

Don't tell a story

After reading thousands of Stack Overflow questions, I've come to a conclusion: people don't provide the necessary details to get their questions answered effectively. This is a recurring problem, not just on forums but in any situation where someone seeks help. To get a useful answer, you need to include all the relevant variables, and just as importantly, filter out the irrelevant ones.

When you ask a question online, or even in person, clarity is everything. Take this example: "How do I make a floating card?" On the surface, it seems simple enough. But what does "card" mean in your context? Are we talking about a CSS card layout, a draggable UI component, or maybe a hover effect for a pop-up window? Without context, this question could have a thousand different answers.

If you search Google for "floating card" without additional keywords like "CSS" or "HTML," you're likely to get a mixed bag of results. Some relevant, many not. The term "card" itself might only make sense to someone familiar with your specific codebase or design framework. Just because your team refers to it as a "card" doesn’t mean the world at large does, and certainly not Google.

To answer any question, the person helping you needs context. For example:

Without these details, you're essentially asking someone to guess the problem and the solution. It’s like calling a mechanic and saying, “My car isn’t working,” without mentioning the make, model, or symptoms. The more specifics you provide, the more tailored and accurate the response will be.

Imagine walking into a bakery and asking, "Can you make a cake for me?" The baker would naturally ask questions like: What kind of cake? What size? Do you have any dietary restrictions? Without this information, the baker might assume a chocolate cake with standard frosting is fine, while you were envisioning a three-tiered gluten-free masterpiece with edible gold flakes.

Similarly, in programming or any technical field, vague questions force the person helping you to either make assumptions (which might be wrong) or spend extra time extracting information from you, both of which slow down the process.

The Problem of Irrelevant Details

While missing context is a common issue, including irrelevant information can be just as problematic. Overloading your question with unnecessary details can make it harder for someone to identify the actual problem. For instance:

Strike a balance. Provide the essentials: context, tools, and a clear description of the issue. But avoid overwhelming the person with irrelevant background.

To ensure your question gets answered effectively:

  1. Start with the problem: Clearly state what you're trying to achieve. For example, “I want to create a floating card in a web app.”
  2. Provide the context: Mention the tools, frameworks, or environments you’re using. For example, “I’m working with vanilla CSS and HTML.”
  3. Show your work: Share what you’ve tried so far and what isn’t working. For example, “I used position: absolute for the card, but it overlaps other elements instead of floating above them.”
  4. Be specific: Avoid vague terms or jargon that might not be universally understood. For example, instead of saying “card,” describe its function: “a pop-up container that displays extra information.”
  5. Ask a focused question: End with a clear, concise query. For example, “How can I ensure my floating card does not overlap the rest of the page content?”

Why This Matters for Everyone

Asking well-structured questions isn’t just helpful for the person answering. It’s also crucial for future searchers. A poorly worded question doesn’t just waste the answerer’s time; it forces them to ask several more questions without knowing which will help them answer you.

So, the next time you have a question, take a moment to organize your thoughts, include the necessary details, and cut the fluff. It might take an extra minute or two, but it could save hours of back-and-forth. Maybe even help someone else down the line.


Comments

There are no comments added yet.

Let's hear your thoughts

For my eyes only